This store offers free returns and exchanges within 30 days.

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Shopping Guide

Welcome to Bloompadds (hereinafter referred to as "we" or "our"). This guide will help you navigate your shopping experience in our online store, covering product selection, payment, shipping, order cancellation, and return processes.

1. Browsing and Selecting Products

Browse our wide selection of home furniture collections on our website. Each product page provides descriptions, dimensions, and any other relevant details to help you make an informed decision. Add your desired items to the shopping cart before proceeding to checkout.

2. Payment Process

We accept credit and debit card payments, including Visa, MasterCard, American Express, Discover, JCB, etc.

Payment Steps:

  1. At checkout, choose the payment method and enter the required card information.

  2. Verify your billing information and shipping address before submitting the order.

  3. Once the payment is approved, you will receive an order confirmation email with your order number and payment details.

  4. Your payment is securely processed through our payment system, ensuring safety and privacy.

3. Shipping Information

Shipping Coverage: We ship to all states in the United States. Orders outside the United States are currently not supported.

Shipping Fee:

  • Orders over $166: Free shipping

  • Orders $166 or below: $12.99 shipping fee

Order Cut-off Time: Orders placed before 6:00 PM (Monday to Friday, Pacific Time) are processed the same day. Orders placed after 6:00 PM or on non-business days are processed the next business day.

Processing Time: 1–3 business days from order acceptance.

Estimated Delivery Time: 5–11 business days after shipment.

Carrier: UPS

Order Tracking: After placing an order, you will receive an email containing your order number, payment details, and shipping carrier. You can track your order on our “Order Tracking” page by entering your email or phone number and order number.

Liability Disclaimer:

  • Damage or loss of products during shipping

  • Changes or cancellations during transit

  • Responsibility for correct delivery addresses

Delivery Notes: Ensure someone is available to receive the package. Inspect items upon receipt.

4. Order Cancellation

Conditions:

  • Orders that have not been shipped can be canceled within 48 hours.

  • Orders beyond 48 hours or already shipped cannot be canceled. You may return the items once delivered for a refund.

Cancellation Steps:

  1. Contact our customer service team via email or phone, providing your order number and payment confirmation.

  2. Our team will process your request and notify you once approved.

Refund Process: Refunds will be returned to the card used for payment (Visa, MasterCard, etc.). Processing time is 1–3 business days depending on your bank.

5. Return and Exchange

Validity Period: Returns or exchanges are valid within 30 days of receipt.

Conditions for Return:

  • Product appearance defects

  • Quality issues

  • Odor, severe color differences, or incorrect items

  • No-reason returns

Return Steps:

  1. Contact customer service with order number, payment proof, reason, and photos/videos.

  2. Our team will confirm approval and provide the return address.

  3. Ship the item to the designated address.

  4. Once received and inspected, a refund will be processed per our refund policy.

Exchange Steps:

  1. Contact customer service with the required details.

  2. Return the product to the specified address.

  3. After inspection, the replacement will be shipped within 1–3 business days.

Refund Method: Refunds will return to the card used for payment. Processing time: 1–3 business days.

Shipping Costs for Returns:

  • Faulty or damaged products: Our store covers shipping fees.

  • No-reason returns: Customer is responsible for shipping costs.

Return Labels: We provide clear return labels to ensure packages are correctly processed and tracked.

Liability Disclaimer: Responsibility for returns applies to product condition and shipping.

6. Contact Us

Phone: +1 (917) 648-7747

E-mail: team@bloompadds.com

Address: 731 N 94TH ST APT 8, SEATTLE, WA 98103-3159, US

Opening Hours: Monday to Friday, 9:00 AM – 6:00 PM (Pacific Time, PT)

7. Shopping Tips

  • Verify your shipping address carefully before checkout.

  • Keep order confirmations and emails for reference.

  • Contact us promptly for any issues regarding cancellations, returns, or exchanges.

  • Review product details and dimensions to ensure satisfaction.